1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember information about your visit — such as your preferences or login status — making your next visit easier and the site more useful to you. Cookies cannot run programmes or deliver viruses to your device.
2. Types of Cookies We Use
- Essential cookies — Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery.
- Performance cookies — Help us understand how visitors interact with our platform by collecting anonymous data on page visits, time on site, and error reports. We use this to improve performance.
- Functional cookies — Remember your preferences such as language settings, saved campaigns, and dashboard layout to personalise your experience.
- Analytics cookies — Used by tools such as Google Analytics to provide aggregate statistics about platform usage. No personally identifiable information is shared with analytics providers.
- Marketing cookies — Track ad performance and user journeys to help advertisers measure campaign effectiveness. These may be set by third-party partners.
3. Third-Party Cookies
- Google Analytics — for website usage analytics.
- Cal.com — for booking and scheduling integrations.
- Stripe — for secure payment processing.
- Intercom or similar — for in-app customer support chat (if enabled).
4. How Long Do Cookies Last?
- Session cookies — Deleted automatically when you close your browser.
- Persistent cookies — Remain on your device for a set period (typically 30 days to 2 years) or until you delete them manually.
- Third-party cookies — Duration is set by the respective third-party provider.
5. Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that disabling essential cookies may affect the functionality of the platform. To opt out of analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
6. Browser Cookie Controls
- Google Chrome — Settings → Privacy and Security → Cookies and other site data.
- Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data.
- Safari — Preferences → Privacy → Manage Website Data.
- Microsoft Edge — Settings → Cookies and site permissions → Cookies and data stored.
7. Do Not Track
Some browsers include a 'Do Not Track' (DNT) feature that signals to websites that you do not want to be tracked. We honour DNT signals where technically feasible and will limit non-essential tracking when a DNT signal is detected.
8. Updates to This Policy
We may update this Cookie Policy as we add new features or as laws and best practices evolve. The 'Last Updated' date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.